Terms and Conditions

When using Burn365 Fitness facilities, you agree to adhere by our Terms and Conditions of Use, which may be updated from time to time.

The use of mobile phones and electronic devices are prohibited during scheduled classes. Exceptions may be considered on a case-by-case basis; however, a valid and acceptable reason must be presented to reception and or the Burn365 Fitness instructor prior to the start of the class.

Promotional and introductory ‘unlimited’ memberships are limited to 1 class per day.

Memberships are non-transferable. You may be asked to provide official government issued identification to verify your account at any time. Burn365 Fitness reserves the right to deny use of intro offers in cases of abuse or fraud.

Burn365 Fitness reserves the right to deny entry for any reason it deems appropriate.

All members are required to have a picture taken and be kept on file.

Burn365 Fitness reserves the right to request for official government issued picture ID to verify an account at any time.

Burn365 Fitness reserves the right to deny entry if proper government issued picture ID is not presented as requested.

Classes may be reserved through our website or our Burn365 Fitness Mindbody app. Reserved classes will be held up to 5 minutes before class starts; however, the reservation will be made available to an applicable waitlist and or public thereafter. Failure to show will result in the member being charged for the missed class or at the applicable drop-in rate. Cancellation of the reserved class may be done without penalty 4 hours prior to the start of class. Cancellation of the reserved class less than 4 hours will result in the member being charged as a missed class or at the applicable drop-in rate which will be automatically charged against the member’s account.

Should there be repeated violations to the above mentioned Terms and Conditions, Burn365 Fitness reserves the right to terminate these accounts and without refund.

There are no refunds unless a request is made within 10 days of purchase and the package has not been used.  An administration fee of $50 (+GST) will apply.